Gillespie Ford
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Everyone I came in contact with within Gillespie Ford was very friendly and helpful. The salesman, Frank, was knowledgeable of the vehicle I was interested in, easy to talk to, and very friendly. He went out of his way to ensure that I knew how to operate the vehicle and ensured me that he would be...

- Mary, EDMUNDS

Ease to schedule service. Service was fast. Service advisor was very friendly. All work was done as requested. I would recommend this dealership.

- Dan, CARS

Fast friendly service great group of service personnel. Clean facilities. Service provided fast and on time. Easy dealership to find.

- Alex, CARS

Paper towels in bathroom. Nice touch. Waiting room is nice. Good service desk. Work performed in a timely manner. Will be back.

- Steve, CARS

Excellent service by Alex. He listens to you and understands your needs Our favorite service advisor at this dealership. Great job.

- John, CARS

They helped me a lot and it was working good and the car was in good condition Very friendly people

- Pedro, CARS

Service was pretty quick, waiting area was pleasant with ample seating and area to charge devices, staff was very friendly and polite.

- Brian, CARS

The people I interacted with were professional and pleasant to deal with. They did work for a recall so there wasn’t much to fuss or haggle over. The only issue I had was that it took them an hour longer to finish working on my vehicle than they originally stated. I found this out when I showed...

- Daniel, CARS

Work was performed on time, checked in promptly and called when the car was ready. In previous visits, we had to call and they always said, "Oh, we were JUST going to call you." Sure they were.

- W, CARS

The friendly reception you receive when you walk in and the lady offered me a donut and then came out again and asked me if Id like another but never asked the gentleman next to me

- Keith, CARS

Fernando was fantastic from start to finish, the level of customer service was 5 star. I would definitely recommend this garage to anyone looking for a Ford

- Chloe, CARS

The waiting room is clean and comfortable. The staff are friendly and helpful. I just got an oil change but the staff checked various other items and all were in good shape. I left feeling confident that my car is in good shape.

- Virginia, CARS

Efficient friendly staff and service performed well.

- Charles, EDMUNDS

So far so good. Upfront and honest. Answering my questions and concerns.

- VolvoSherry, CARGURUS

We appreciated the loaner car being delivered and the quick repair of the vehicle.

- Angie, EDMUNDS

Recall repairs were completed successfully. Staff was friendly and apologized for delay.

- Joel, EDMUNDS

Took my Escape in for an oil change and service. The service department staff was efficient and professional. The waiting area was clean and comfortable.

- Leland, CARS

Very easy to work with and Chris was able to listen to my needs and present the options of cars that they had available. Chris also helped in deciding my needs for the extended warranty programs and Ford premium care. Overall a great experience!

- Shane, CARS

Kind, courteous, Expedient, and welcoming service. That’s what I like about this dealership. I want to stay in the Ford family, maybe next time I will look for a Lincoln.

- Parrish, CARS

The workers were friendly and the waiting area was nice. However, a basic oil change took 1hr 45min even with an appointment.

- Jessica, CARS

Ricky Elliston listened to what we wanted And found the car He had brought in for us to look at. We bought the car.

- Cheri, CARS

Helpful and clear about what is going on. Car was ready on time as promised. The car wash does a poor job though.

- Robert, CARS

Had my vehicle serviced recently. Alex was amazing in service. He my go to guy moving forward.

- Jeff W., YELP

Provided updates. Took a lot longer than expected.

- Cheryl, EDMUNDS

My sales representative Ricky was great! He answered all of my questions and took care of all of my needs. Everyone in the store was pleasant.

- Carmella, CARS

The way you are treated, facility and service. The personnel is very prompt and with very good knowledge. keep the good work and service.

- Rene, CARS

Steve Zradicka was outstanding. He was very knowledgeable with the product, answered questions directly and clearly. His follow up was as promised and he truly facilitated getting the sale finalized. It was refreshing to not have the parade of managers presented and to deal directly with Steve.

- Michael, CARS

contacted the dealer via phone and was immediately helped. Came in the same day to view the car and left the lot with exactly what I wanted. They were very helpful as this was my first ever time purchasing a car.

- GuruRT7M2, CARGURUS

I first started with your service department with this 2014 Ford Escape when Chuck H. handled it as a Wheels Leased Vehicle. I was SO impressed, I always came back (even though I live in WI). We bought the car, have extended warranty and I came in for routine maintenance. My concerns were...

- Robert, CARS

I was very pleased with the service I received Lupe was very understanding of what I wanted to put down and pay a month. I was pleased with everyone that played a part in getting me a vehicle. Thank you. 💘

- Diane Davis, GOOGLE

My sales person(Lupe) Listen to what I wanted and needed in a vehicle and I'm pleased with my purchase.

- Diane, EDMUNDS

the personalized attention the service advisor Joel Tinajero was very kind and helpful, I will recommend the service in this location

- Raul, CARS

Lupe was very knowledgeable and patient with this being my first time purchasing a car.

- Emily, EDMUNDS

Chris listens to what I need done and it happens. If I need additional work we talk about it. Nice waiting room.

- William, CARS

Prompt courteous service. Comfortable waiting area. Clean rest rooms. Internet access with plenty of outlets and USB port so you can get your work done. Waiting area with a large screen TV!

- Ronald, CARS

I needed an oil change and check up on my car. As I observed, this place has nice people, teamwork, good customer service, good price of any services that I can’t complain of. I am always comfortable and at peace when they take care my car. Highly recommended!

- Analyn, CARS

I started coming to this dealership for service 5 years ago when they had the “Big Dog” coupon that $120 for 4 oil changes. After I used the coupon, I decided to keep doing service here although there is a more convenient one really close to my home. The quality of the service is perfect, I...

- jia jia, GOOGLE

1. Quality of the service -- even for an oil change, which is the most basic service. I really appreciate that you pay attention to all the details. 2. Friendly staff. 3. Flexible hours and online booking service. 4. Waiting area is good, Wi-Fi is good.

- Jia, EDMUNDS

Lupe B. was fantastic! We came in today so that I could finance a car, and little did we know that my mom would get the perfect car. Thank you Ford Gillespie team!!!

- Iviiy Salazar, GOOGLE

Every one was very pleasant and knowledgeable about everything l ask about.

- Daniel, EDMUNDS

From the first minute on the lot, I was greeted by Guadalupe Benavidez with a smile and a handshake. Great service!

- Kenneth, CARS

Great place to buy a car. Fast and friendly service.

- Ken Griffin, GOOGLE

Have not finalized a deal yet but Steve Coro has been great and very responsive and knowledgeable. The dealership is very clean and everyone is polite.

- FutureFordOwner, EDMUNDS
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Our Location

Gillespie Ford
18834 W Grand Ave.
Gurnee, IL 60031

Sales: 847-281-5507
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