Gillespie Ford
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Review Center

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Thank you for choosing to purchase and/or service your vehicle at Gillespie Ford. We are committed to delivering a customer service experience that consistently exceeds our customers' expectations. We hope that we have been able to deliver that experience to you during your purchase or servicing of your vehicle.

Online reviews are becoming more and more valuable to businesses and consumers. Your feedback will not only help us, it will also help other shoppers in the market for a vehicle.

If you have a few minutes, we would ask that you go to one of the onliine review sites listed below and share your experience. To make it easy, these links go directly to our business listing for that specific site. Again, thank you for choosing Gillespie Ford.

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Testimonials

CARS
Molly
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Excellent Service... Congenial personnel...

We were able to receive services immediately after entering service entrance. Personnel were there to answer questions. Service to car performed speedily, and upcoming services scheduled on the spot.

CARS
Kelly
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Great service excellent staff

Service dept is the best always good excellent job . Never had a issue always on spot. Waiting room excellent and clean .

CARS
Gary
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Great service

Quick, courteous, thorough! Follow up on the work done and that our warranty would cover the repairs helped to ease our mind!

DEALERRATER
pennys246
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Excellent Service !!!

Our experience with this dealership is always positive, whether it is the service portion, or the quality of their cars; it is always a pleasure to talk to a representative at this location. We ask questions, we get answers that make sense, and the quality of their workmanship is above reproach. We are completely satisfied after leaving their facility.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Wonderful Day

My service went great and I bought a new mustang too ! Great day . Frank and Nate did a great job getting this deal done

CARS
Irvin
Full Star Full Star Full Star Full Star Full Star
4-1-2020
Great Service-

Its always a great experience with your service Dept. Chris is awesome and believe he is truly an asset for Gillespie Ford, this is one of the reasons I have my vehicles serviced at Gillespie. Also the reason I have bought three vehicles in the past five years from your Gillespie.

EDMUNDS
Robert
Full Star Full Star Full Star Full Star Full Star
4-1-2020
What a day

Brought my Boss 302 in for an oil change and bought the Performance Blue GT 350 . I didn’t think the deal would go through but Frank and Nate got it done !

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Total satisfaction

Totally satisfied with the entire experience. Would recommend having your car serviced @ GF. Again, a great experience and overall value for my car's maintenance.

CARS
Azucena
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Good service

Good service and attention not long wait and good advice I will bring my car back for the next service

EDMUNDS
Mary
Full Star Full Star Full Star Full Star Full Star
3-22-2020
My experience leasing a vehicle from Gillespie Ford

Everyone I came in contact with within Gillespie Ford was very friendly and helpful. The salesman, Frank, was knowledgeable of the vehicle I was interested in, easy to talk to, and very friendly. He went out of his way to ensure that I knew how to operate the vehicle and ensured me that he would be more than happy to answer any questions I may have concerning the operation of the equipment on my vehicle & that I could phone him or stop by to see him at any time. I was very much at ease with him. All in all, it was a satisfactory situation for me.

CARS
Dan
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great service

Ease to schedule service. Service was fast. Service advisor was very friendly. All work was done as requested. I would recommend this dealership.

CARS
Alex
Full Star Full Star Full Star Full Star Full Star
3-17-2020
great dealership.

Fast friendly service great group of service personnel. Clean facilities. Service provided fast and on time. Easy dealership to find.

GOOGLE
Bryan razz
Full Star Full Star Full Star Full Star Full Star
3-17-2020
CARS
Steve
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Saturday morning oil change!

Paper towels in bathroom. Nice touch. Waiting room is nice. Good service desk. Work performed in a timely manner. Will be back.

CARS
John
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great service

Excellent service by Alex. He listens to you and understands your needs Our favorite service advisor at this dealership. Great job.

CARS
Pedro
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Dairy clean facility nice people to work

They helped me a lot and it was working good and the car was in good condition Very friendly people

CARS
Brian
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
Excellent operation

Service was pretty quick, waiting area was pleasant with ample seating and area to charge devices, staff was very friendly and polite.

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Recall Work

The people I interacted with were professional and pleasant to deal with. They did work for a recall so there wasn’t much to fuss or haggle over. The only issue I had was that it took them an hour longer to finish working on my vehicle than they originally stated. I found this out when I showed up to pick up my vehicle. Communication was lacking but otherwise good service.

CARS
W
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Prompt Service Appreciated

Work was performed on time, checked in promptly and called when the car was ready. In previous visits, we had to call and they always said, "Oh, we were JUST going to call you." Sure they were.

CARS
Keith
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Friendliness, promptness

The friendly reception you receive when you walk in and the lady offered me a donut and then came out again and asked me if Id like another but never asked the gentleman next to me

CARS
Chloe
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great customer serivce, makes buying a car easy

Fernando was fantastic from start to finish, the level of customer service was 5 star. I would definitely recommend this garage to anyone looking for a Ford

CARS
Virginia
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Friendly staff, Clean waiting room

The waiting room is clean and comfortable. The staff are friendly and helpful. I just got an oil change but the staff checked various other items and all were in good shape. I left feeling confident that my car is in good shape.

EDMUNDS
Charles
Full Star Full Star Full Star Full Star Full Star
3-2-2020
My service appointment

Efficient friendly staff and service performed well.

CARGURUS
VolvoSherry
Full Star Full Star Full Star Full Star Full Star
3-2-2020

So far so good. Upfront and honest. Answering my questions and concerns.

EDMUNDS
Angie
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Wonderful hospitality

We appreciated the loaner car being delivered and the quick repair of the vehicle.

EDMUNDS
Joel
Full Star Full Star Full Star Empty Star Empty Star
2-28-2020
Recall notice repairs

Recall repairs were completed successfully. Staff was friendly and apologized for delay.

GOOGLE
Kym Dallstream
Full Star Full Star Full Star Full Star Full Star
2-26-2020
CARS
Leland
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Standard Service

Took my Escape in for an oil change and service. The service department staff was efficient and professional. The waiting area was clean and comfortable.

CARS
Shane
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Great Experience buying a new car!

Very easy to work with and Chris was able to listen to my needs and present the options of cars that they had available. Chris also helped in deciding my needs for the extended warranty programs and Ford premium care. Overall a great experience!

CARS
Parrish
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Great service

Kind, courteous, Expedient, and welcoming service. That’s what I like about this dealership. I want to stay in the Ford family, maybe next time I will look for a Lincoln.

CARS
Jessica
Full Star Full Star Full Star Full Star Empty Star
2-24-2020
Oil Change

The workers were friendly and the waiting area was nice. However, a basic oil change took 1hr 45min even with an appointment.

CARS
Cheri
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Great experience

Ricky Elliston listened to what we wanted And found the car He had brought in for us to look at. We bought the car.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Good service dept

Helpful and clear about what is going on. Car was ready on time as promised. The car wash does a poor job though.

YELP
Jeff W.
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Jeff W.

Had my vehicle serviced recently. Alex was amazing in service. He my go to guy moving forward.

EDMUNDS
Cheryl
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
Ford Maintenance

Provided updates. Took a lot longer than expected.

CARS
Carmella
Full Star Full Star Full Star Full Star Full Star
2-17-2020
great service

My sales representative Ricky was great! He answered all of my questions and took care of all of my needs. Everyone in the store was pleasant.

CARS
Rene
Full Star Full Star Full Star Full Star Empty Star
2-14-2020
Service, facility and personnel.

The way you are treated, facility and service. The personnel is very prompt and with very good knowledge. keep the good work and service.

CARS
Michael
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Steve Zradicka, he's your guy. Look for Steve

Steve Zradicka was outstanding. He was very knowledgeable with the product, answered questions directly and clearly. His follow up was as promised and he truly facilitated getting the sale finalized. It was refreshing to not have the parade of managers presented and to deal directly with Steve.

CARGURUS
GuruRT7M2
Full Star Full Star Full Star Full Star Empty Star
2-14-2020
GuruRT7M2

contacted the dealer via phone and was immediately helped. Came in the same day to view the car and left the lot with exactly what I wanted. They were very helpful as this was my first ever time purchasing a car.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Great Service, Good Price, Good Waiting Room wWiFi

I first started with your service department with this 2014 Ford Escape when Chuck H. handled it as a Wheels Leased Vehicle. I was SO impressed, I always came back (even though I live in WI). We bought the car, have extended warranty and I came in for routine maintenance. My concerns were addressed, handled and I was surprised at the final cost (in a good way!). I trust your service department. WILL BE BACK!

GOOGLE
Diane Davis
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Diane Davis

I was very pleased with the service I received Lupe was very understanding of what I wanted to put down and pay a month. I was pleased with everyone that played a part in getting me a vehicle. Thank you. 💘

EDMUNDS
Diane
Full Star Full Star Full Star Full Star Full Star
2-11-2020
My experience

My sales person(Lupe) Listen to what I wanted and needed in a vehicle and I'm pleased with my purchase.

CARS
Raul
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Great Service

the personalized attention the service advisor Joel Tinajero was very kind and helpful, I will recommend the service in this location

EDMUNDS
Emily
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Great for Younger Buyers

Lupe was very knowledgeable and patient with this being my first time purchasing a car.

CARS
William
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Chris listens

Chris listens to what I need done and it happens. If I need additional work we talk about it. Nice waiting room.

Testimonials

CARS
Molly
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Excellent Service... Congenial personnel...

We were able to receive services immediately after entering service entrance. Personnel were there to answer questions. Service to car performed speedily, and upcoming services scheduled on the spot.

CARS
Kelly
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Great service excellent staff

Service dept is the best always good excellent job . Never had a issue always on spot. Waiting room excellent and clean .

CARS
Gary
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Great service

Quick, courteous, thorough! Follow up on the work done and that our warranty would cover the repairs helped to ease our mind!

DEALERRATER
pennys246
Full Star Full Star Full Star Full Star Full Star
4-3-2020
Excellent Service !!!

Our experience with this dealership is always positive, whether it is the service portion, or the quality of their cars; it is always a pleasure to talk to a representative at this location. We ask questions, we get answers that make sense, and the quality of their workmanship is above reproach. We are completely satisfied after leaving their facility.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Wonderful Day

My service went great and I bought a new mustang too ! Great day . Frank and Nate did a great job getting this deal done

CARS
Irvin
Full Star Full Star Full Star Full Star Full Star
4-1-2020
Great Service-

Its always a great experience with your service Dept. Chris is awesome and believe he is truly an asset for Gillespie Ford, this is one of the reasons I have my vehicles serviced at Gillespie. Also the reason I have bought three vehicles in the past five years from your Gillespie.

EDMUNDS
Robert
Full Star Full Star Full Star Full Star Full Star
4-1-2020
What a day

Brought my Boss 302 in for an oil change and bought the Performance Blue GT 350 . I didn’t think the deal would go through but Frank and Nate got it done !

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Total satisfaction

Totally satisfied with the entire experience. Would recommend having your car serviced @ GF. Again, a great experience and overall value for my car's maintenance.

CARS
Azucena
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Good service

Good service and attention not long wait and good advice I will bring my car back for the next service

EDMUNDS
Mary
Full Star Full Star Full Star Full Star Full Star
3-22-2020
My experience leasing a vehicle from Gillespie Ford

Everyone I came in contact with within Gillespie Ford was very friendly and helpful. The salesman, Frank, was knowledgeable of the vehicle I was interested in, easy to talk to, and very friendly. He went out of his way to ensure that I knew how to operate the vehicle and ensured me that he would be more than happy to answer any questions I may have concerning the operation of the equipment on my vehicle & that I could phone him or stop by to see him at any time. I was very much at ease with him. All in all, it was a satisfactory situation for me.

CARS
Dan
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great service

Ease to schedule service. Service was fast. Service advisor was very friendly. All work was done as requested. I would recommend this dealership.

CARS
Alex
Full Star Full Star Full Star Full Star Full Star
3-17-2020
great dealership.

Fast friendly service great group of service personnel. Clean facilities. Service provided fast and on time. Easy dealership to find.

GOOGLE
Bryan razz
Full Star Full Star Full Star Full Star Full Star
3-17-2020
CARS
Steve
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Saturday morning oil change!

Paper towels in bathroom. Nice touch. Waiting room is nice. Good service desk. Work performed in a timely manner. Will be back.

CARS
John
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great service

Excellent service by Alex. He listens to you and understands your needs Our favorite service advisor at this dealership. Great job.

CARS
Pedro
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Dairy clean facility nice people to work

They helped me a lot and it was working good and the car was in good condition Very friendly people

CARS
Brian
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
Excellent operation

Service was pretty quick, waiting area was pleasant with ample seating and area to charge devices, staff was very friendly and polite.

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Recall Work

The people I interacted with were professional and pleasant to deal with. They did work for a recall so there wasn’t much to fuss or haggle over. The only issue I had was that it took them an hour longer to finish working on my vehicle than they originally stated. I found this out when I showed up to pick up my vehicle. Communication was lacking but otherwise good service.

CARS
W
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Prompt Service Appreciated

Work was performed on time, checked in promptly and called when the car was ready. In previous visits, we had to call and they always said, "Oh, we were JUST going to call you." Sure they were.

CARS
Keith
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Friendliness, promptness

The friendly reception you receive when you walk in and the lady offered me a donut and then came out again and asked me if Id like another but never asked the gentleman next to me

CARS
Chloe
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great customer serivce, makes buying a car easy

Fernando was fantastic from start to finish, the level of customer service was 5 star. I would definitely recommend this garage to anyone looking for a Ford

CARS
Virginia
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Friendly staff, Clean waiting room

The waiting room is clean and comfortable. The staff are friendly and helpful. I just got an oil change but the staff checked various other items and all were in good shape. I left feeling confident that my car is in good shape.

EDMUNDS
Charles
Full Star Full Star Full Star Full Star Full Star
3-2-2020
My service appointment

Efficient friendly staff and service performed well.

CARGURUS
VolvoSherry
Full Star Full Star Full Star Full Star Full Star
3-2-2020

So far so good. Upfront and honest. Answering my questions and concerns.

EDMUNDS
Angie
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Wonderful hospitality

We appreciated the loaner car being delivered and the quick repair of the vehicle.

EDMUNDS
Joel
Full Star Full Star Full Star Empty Star Empty Star
2-28-2020
Recall notice repairs

Recall repairs were completed successfully. Staff was friendly and apologized for delay.

GOOGLE
Kym Dallstream
Full Star Full Star Full Star Full Star Full Star
2-26-2020
CARS
Leland
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Standard Service

Took my Escape in for an oil change and service. The service department staff was efficient and professional. The waiting area was clean and comfortable.

CARS
Shane
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Great Experience buying a new car!

Very easy to work with and Chris was able to listen to my needs and present the options of cars that they had available. Chris also helped in deciding my needs for the extended warranty programs and Ford premium care. Overall a great experience!

CARS
Parrish
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Great service

Kind, courteous, Expedient, and welcoming service. That’s what I like about this dealership. I want to stay in the Ford family, maybe next time I will look for a Lincoln.

CARS
Jessica
Full Star Full Star Full Star Full Star Empty Star
2-24-2020
Oil Change

The workers were friendly and the waiting area was nice. However, a basic oil change took 1hr 45min even with an appointment.

CARS
Cheri
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Great experience

Ricky Elliston listened to what we wanted And found the car He had brought in for us to look at. We bought the car.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Good service dept

Helpful and clear about what is going on. Car was ready on time as promised. The car wash does a poor job though.

YELP
Jeff W.
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Jeff W.

Had my vehicle serviced recently. Alex was amazing in service. He my go to guy moving forward.

EDMUNDS
Cheryl
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
Ford Maintenance

Provided updates. Took a lot longer than expected.

CARS
Carmella
Full Star Full Star Full Star Full Star Full Star
2-17-2020
great service

My sales representative Ricky was great! He answered all of my questions and took care of all of my needs. Everyone in the store was pleasant.

CARS
Rene
Full Star Full Star Full Star Full Star Empty Star
2-14-2020
Service, facility and personnel.

The way you are treated, facility and service. The personnel is very prompt and with very good knowledge. keep the good work and service.

CARS
Michael
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Steve Zradicka, he's your guy. Look for Steve

Steve Zradicka was outstanding. He was very knowledgeable with the product, answered questions directly and clearly. His follow up was as promised and he truly facilitated getting the sale finalized. It was refreshing to not have the parade of managers presented and to deal directly with Steve.

CARGURUS
GuruRT7M2
Full Star Full Star Full Star Full Star Empty Star
2-14-2020
GuruRT7M2

contacted the dealer via phone and was immediately helped. Came in the same day to view the car and left the lot with exactly what I wanted. They were very helpful as this was my first ever time purchasing a car.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Great Service, Good Price, Good Waiting Room wWiFi

I first started with your service department with this 2014 Ford Escape when Chuck H. handled it as a Wheels Leased Vehicle. I was SO impressed, I always came back (even though I live in WI). We bought the car, have extended warranty and I came in for routine maintenance. My concerns were addressed, handled and I was surprised at the final cost (in a good way!). I trust your service department. WILL BE BACK!

GOOGLE
Diane Davis
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Diane Davis

I was very pleased with the service I received Lupe was very understanding of what I wanted to put down and pay a month. I was pleased with everyone that played a part in getting me a vehicle. Thank you. 💘

EDMUNDS
Diane
Full Star Full Star Full Star Full Star Full Star
2-11-2020
My experience

My sales person(Lupe) Listen to what I wanted and needed in a vehicle and I'm pleased with my purchase.

CARS
Raul
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Great Service

the personalized attention the service advisor Joel Tinajero was very kind and helpful, I will recommend the service in this location

EDMUNDS
Emily
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Great for Younger Buyers

Lupe was very knowledgeable and patient with this being my first time purchasing a car.

CARS
William
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Chris listens

Chris listens to what I need done and it happens. If I need additional work we talk about it. Nice waiting room.